Let's discuss how cruel it is to require a bereaved mother to call the billing department of a hospital to explain that the reason her son doesn't appear on the insurance anymore is because he died two weeks after he was born, but yes, he was on our insurance and so far everything submitted has been covered. Then let's analyze the idea of spending another 20 minutes on the phone with aforementioned billing department, arguing about whether her son is "eligible" for services already provided by a pediatric cardiologist and a pediatric neurologist during his short life. And just for kicks, let's further ponder that the insurance company may reject the claim submitted for the genetic testing currently underway in Germany, despite the fact that the cost of testing is .02 percent of all costs associated with Cayden's care. 02 percent is a big number, though, it's just that a two-week NICU stay and numerous specialists are an enormous number, so it's relative.
Talk amongst yourselves
But you know what? At least we have insurance to cover this. And the billing lady actually said, "I'm sorry" which is more than a lot of people have done. Sigh.
16 comments:
How awful for you. Just really f'ing awful. x
My blood is boiling along with you! So insensitive... and yes, incompetent.
I'm sorry.
So sorry Paige. Lots of love to you.
your picture is perfect.
i'm so sorry you had to deal with that crap.
Oh Paige, I totally hear you. It's so so rotten. Heaping hurt upon hurt. We went through something similar - not with insurance - but with follow up appt scheduling and with trying to get her autopsy report. Incompetence. Passing the buck. Yes, at least she said, "I'm sorry." So sad that our world completely cannot cope or respond to these situations in order to help those hurt the most by them...
the shit on top of the shit we already have to deal with. I'm so sorry Paige.
f that. we have most certainly entered the twilight zone that anyone is expected to deal with this.
I wish I could just give you the biggest hug right now Paige x
Sometimes all you can say is "fuck em." I'm so sorry, Paige. What a horrible thing to deal with on top of everything else.
Ugh, I'm so sorry Paige. It's mind-boggling how much of this kind of sh*# we have to go through.
I came over to say thanks for your kind and comforting words on my blog. I just finished reading yours and now I can't stop crying. Your little boy Cayden was so beautiful. My heart goes out to you both.
That is simply horrifying. I hate insurance companies. They seem deliberately thick so you give up and ruin your credit. XO
My blood pressure just went up reading this. I cannot believe you had to go through that. Awful. AWFUL! It's bad enough to have to deal with insurance companies at all, but to have to DEFEND the horrible thing that happened to your family and to have that questioned in that manner? Pure evil. I'm so sorry.
Sarah Ruter
Oh paige - I remember my sister-in-law had to call her insurance company on the way to get her d&c and she finally got them to understand when she screamed "I have a dead baby inside of me that needs to come out!"
Abbey hit the one million dollar mark in medical costs at 13 months old... Arguing with billing depts is a regular part of our day.
Yes we are all lucky to be insured but none of us would choose this path so why do they have to make it toughest for those who are hurting the most?!?
Sorry you are having to deal with this crap!
Big hugs...
Xoxo
Mimi (& Pete & Abbey)
I hate insurance companies! I love you though! xxoo
so sorry you had to deal with this paige. stupid, incompetent, insensitive people just suck.
UGH!!! Sigh... I'm sorry you have to deal with this, Paige.
Post a Comment